More often than not, we work directly with family members to assess the needs of their loved one and coordinate care services. Our clients vary but the vast majority are 55+ and either in crisis, anticipating a transition, or being proactive about maintaining overall quality of life.

No! Franchises pay big fees to the franchise company; we put that money into case management and providing personalized services.

Yes, our minimum level of service or engagement is one month from initial engagement. Our Crisis Care and Care Management services typically take 14 - 21 days to plan and implement but the average engagement is 3-4 months.

Some long term care policies do cover services provided by a geriatric case manager, however, our geriatric care management services have yet to be covered by Medicare or Medicaid.  Within the geriatric care management community, there is ongoing deliberation that qualifying services be covered due to the fact that the profession undoubtedly saves Medicare dollars.   Our counseling services are covered by Medicare and other health insurance companies.

While the actual time spent with each client may vary each week (according to individual needs), on average, we allocate 12 hours per month to our Care Management clients and 16 hours per month for Crisis Care clients.  This time is spread across care planning, coordination, implementation, and face-to-face time with our clients, their families and the aging care community.

In limited cases, we are available to assist on a consultative (hourly) basis but most families quickly come to understand why we offer fixed-price monthly service agreements.  Our contract states that you may cancel services at any time.

Absolutely! We have many satisfied clients and referral sources in the local community who will be glad to talk to you. Please call us to discuss your needs and we’ll send you a list of references who can speak to the experience with us in a similar situation. We are also affiliated with the National Association of Social Worker’s (NASW), Commission for Case Manager Certification, and proud members of the Aging Life Care Association.  Additionally, Jeanne and Jennifer have worked with an array of professionals that provide elderly assistance to aging seniors and their families. Call us and we’d be happy to connect you with a few of our professional references.

We will work with you to help meet your needs. We are usually able to conduct an initial discovery meeting within 48 hours.

Call us at 541-782-8381 or click the “Meet with Us” button at the bottom of the page to arrange an initial assessment.  If we both agree that Bend Senior Care Management is the right fit for you or your loved one, we will prepare a service agreement for your consideration. See our CARING page for more information.