Geriatric Care Manager in Bend, Oregon

Compassionate and reliable senior care management

Help your aging family members achieve their highest quality of life with exceptional support services.

a group of people sitting on a couch talking to each other
“Their passion and compassion in helping seniors improve the quality of their life is incomparable.”
Donna Moskat Garner
Donna Moskat Gartner

A holistic approach to caring for seniors

By working closely with our clients and their families, we devise a care plan that is built to address individual needs. And while we don’t provide direct healthcare or caregiving services, we do work to guide, refer, and coordinate with the appropriate providers needed by our clients.

Housing Placement

Mediation

Coordination

Doctor Visits

Counseling Services

Advocacy

Life enhancement

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Unique solutions to geriatric care

We are committed to helping families and their loved ones select the best and most appropriate care management services.

Our client-centered and comprehensive model, dedication to senior care advocacy, and trusted long-standing community relationships ensure that you and your loved ones receive first-rate guidance and geriatric care management throughout your journey.

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Care Management

We are committed to helping families and their loved ones select the best and most appropriate care management services.
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Life Enrichment

We believe that being fulfilled means participating in activities and engaging with the community.
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Transitions

Finding housing can be difficult, but we are here to help you and your loved ones find a solution.
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Counseling

Our gentle, therapeutic approach can guide you and your family through this stage of life.

Family is everything

We are committed to helping families and their loved ones select the best and most appropriate care management services.

Our client-centered and comprehensive model, dedication to senior care advocacy, and trusted long-standing community relationships ensure that you and your loved ones receive first-rate guidance and geriatric care management throughout your journey.

a group of people walking across a bridge
“This is an amazing company with great integrity and services! They were very pivotal in aiding in my moms care."
Jeanne Nouvelle
Jeanne Nouvelle
two women sitting on a bed talking to each other
“Their passion and compassion in helping seniors improve the quality of their life is incomparable.”
Donna Moskat Garner
Donna Moskat Gartner

Our approach to senior care

Bend Senior Care Management was established by two dedicated senior advocates who have been actively involved with the Central Oregon geriatric community for a combined 35 years. Their long-standing relationships with community and civic associations, private and non-profit organizations, and professional service providers ensure that you and your loved ones have access to a strong, reliable network of resources and receive the care needed for optimal health and wellness.

Our founders knew that there was a gap in aging services within the Central Oregon community, and worked hard to provide an array of support services to bridge it– no matter where clients lived or where they were in their aging journey. They realized that while families wanted to see their elders age well, they either did not have the knowledge of how to do so and/or have the time required to make the most informed decisions.

As Bend’s only geriatric care management firm, they are well-versed in which local resources and support services to access for any particular need and understand the various challenges associated with finding the best care solutions across the board. Helping seniors with care and providing you peace of mind is all in a day’s work.

Frequently asked questions

What kinds of clients do you serve?

We offer geriatric care management for aging seniors and families who want to address immediate and near-term care needs, those suddenly confronted with an illness or life-altering event, and those who want to enhance their overall quality of life. 

More often than not, we work directly with family members to assess the needs of their loved one and coordinate care services. Our clients vary but the vast majority are 55+ and either in crisis, anticipating a transition, or being proactive about maintaining the overall quality of life.

How is Bend Senior Care Management different from a typical Home Care provider?

We assess needs, develop personalized care plans, coordinate care services, and serve as your local advocate when making day-to-day decisions. While we will coordinate home care services, Bend Senior Care Management does not provide in-home care services.

Are you a franchise?

Nope. Franchises pay big fees to the franchise company; we put that money into case management and providing personalized services.

Do you have a minimum length of service?

Yes, our minimum level of service or engagement is one month from initial engagement. Our Crisis Care and Care Management services typically take 14 - 21 days to plan and implement but the average engagement is 3-4 months.

Are your geriatric care services covered by health insurance, Medicare, or Medicaid?

Some long term care policies do cover services provided by a geriatric case manager, however, our geriatric care management services have yet to be covered by Medicare or Medicaid. Within the geriatric care management community, there is ongoing deliberation that qualifying services be covered due to the fact that the profession undoubtedly saves Medicare dollars. Our counseling services are covered by Medicare and other health insurance companies.

How much time do you devote to my loved one on a weekly or monthly basis?

While the actual time spent with each client may vary each week (according to individual needs), on average, we allocate 12 hours per month to our Care Management clients and 16 hours per month for Crisis Care clients. This time is spread across care planning, coordination, implementation, and face-to-face time with our clients, their families, and the aging care community.

Do I have to sign a contract for a certain length of time?

In limited cases, we are available to assist on a consultative (hourly) basis but most families quickly come to understand why we offer fixed-price monthly service agreements. Our contract states that you may cancel services at any time.

Do you have references?

Absolutely! We have many satisfied clients and referral sources in the local community who will be glad to talk to you. Please call us to discuss your needs and we’ll send you a list of references who can speak to the experience with us in a similar situation. We are also affiliated with the National Association of Social Worker’s (NASW), Commission for Case Manager Certification, and are proud members of the Aging Life Care Association. Additionally, Jeanne and Jennifer have worked with an array of professionals that provide elderly assistance to aging seniors and their families. Call us and we’d be happy to connect you with a few of our professional references.

How soon can you start?

We will work with you to help meet your needs. We are usually able to conduct an initial discovery meeting within 48 hours.

How do I get started?

Call us at 541-782-8381 or click the “Get a Consultation” button below. If we both agree that Bend Senior Care Management is the right fit for you or your loved one, we will prepare a service agreement for your consideration. See our Next Steps page for more information.